The Configure Integration wizard only lists software we currently support for self-serve setup. If your practice management system isn't in the dropdown, it's one of three situations.
1. Your software is supported, but not self-serve
Some integrations require a brief setup conversation with our team before they're enabled on your practice. In that case, contact support and tell us which PMS you use — we'll handle the configuration with you.
2. Your software isn't on our list yet
If we don't currently integrate with your PMS, contact support to register your interest. The more practices ask for a particular system, the higher it climbs on our list.
In the meantime, you can still use Fixed Price Dental without an integration:
- The Availability menu item lets you set bookable times directly in the portal.
- Bookings will still show up in the portal and in your booking notification emails.
- You'll need to enter each new booking into your existing PMS yourself.
3. You can't see the wizard at all
Only an admin can configure integrations. If you've gone to Setup → Integration and you don't see the Configure Integration button:
- Check you're an admin at this practice. See Admin vs standard user — what each can do.
- If you are an admin, an integration may already be configured (the page would show the existing connection). Check the table on the page.
How to contact support
Use the Support link in the sidebar, or email us using the support address on fixeddental.com.au. Include your practice name and the software name.
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