Choose which appointment types a practitioner can do

A practitioner can be enabled for some appointment types and disabled for others. For example, a hygienist might be enabled only for cleans and check-ups; an oral surgeon only for extractions and surgical consults. This controls what patients can book each practitioner for.

What you'll need

• The appointment type already created at the practice — see Add a priced offer for patients to book and Add a generic in-flow appointment type.

Steps

1. Open the practitioner's edit page.
2. Scroll to the Appointment Types card. You'll see a table listing every appointment type at this practice.
3. For each row, switch the Enabled toggle on or off:
   • On — patients can book this practitioner for this appointment type.
   • Off — patients cannot.
4. When you turn an appointment type on, the Duration column is populated with the appointment type's default duration. You can change it. See Set custom durations per appointment type.
5. (If integrated) Pick the matching PMS appointment type in the Link to PMS column. See Map appointment types to your PMS.
6. Click Save Practitioner.

Tips & things to watch for

• A practitioner with no enabled appointment types can't be booked online, even if Visible for Online Bookings is on.
• The toggle is disabled if the practitioner is hidden from online bookings — turn that on first if you can't toggle the appointment types.
• If your practice has many appointment types, the table can be long — scroll horizontally on small screens to reach the Enabled column.
• If no appointment types have been added at this practice yet, you'll see "No appointment types have been configured yet." instead of the table. Add appointment types first.

Related articles

• Set custom durations per appointment type
• Map appointment types to your PMS
• Show or hide a practitioner from online bookings
• Add a priced offer for patients to book