Update your billing details (legal entity, email, ABN, address)

Your billing details are the company information that appears on your invoices and is used for tax purposes. The Customer section under Billing → Account is where you keep them up to date.

What's in the Customer section

• Name — the legal entity (e.g. Acme Dental Pty Ltd) shown on your invoices.
• Email — the billing email. Used for billing communications.
• Phone — your billing contact number.
• Address — line 1, line 2, city, state, postal code.
• ABN — the 11-digit Australian Business Number for your legal entity.

These details are per legal entity, not per practice. Multiple practices that share a legal entity share these details.

Steps

1. Go to Billing → Account.
2. Scroll to the Customer section.
3. Edit any of the fields. Validation runs as you type:
   • Email must be a valid format.
   • ABN must be a valid 11-digit number.
   • Required fields can't be empty.
4. Click Save. You'll see "Customer updated — Your customer details have been updated."

Linked practices

Below the Customer form, the Practices section shows a read-only list of practices that share this billing account. The page note explains: "This is a list of practices linked to your billing account. To add, remove, or modify practices, please contact support."

Tips & things to watch for

• Changes apply to future invoices — invoices already issued aren't reissued automatically.
• The legal entity name is what appears on invoices, so spell it exactly as your business is registered.
• If you've changed the legal structure (e.g. from sole trader to company, or company name change), let support know — there may be additional steps to migrate your account.

Related articles

• Add a payment method
• View practices linked to your billing account
• Find and view your invoices