Understand invoice statuses

Each invoice has a status that tells you where it is in the billing lifecycle. The status appears as a badge on Billing → Invoices and at the top of each invoice detail page.

The five statuses

Draft (amber)

A preview of upcoming charges. The invoice number shows as DRAFT until it's issued. You have a 7-day grace period from creation to request adjustments before it's finalised. See Your billing cycle and the 7-day grace period.

Due (blue)

The invoice has been finalised, issued, and is awaiting payment. We charge your default payment method on the due date.

Paid (green)

We've successfully charged your payment method. The invoice is closed.

Void (grey)

The invoice has been cancelled and is not payable. This is rare — usually applied if an invoice is reissued or written off.

Overdue (red)

A Due invoice past its due date that we haven't been able to charge. The red banner at the top of the portal also appears in this state. Update your payment method to clear it. See Pay an outstanding invoice.

Where status appears

The Status column of the Billing → Invoices table.
A coloured badge at the top of the invoice detail page next to the title (Draft Invoice or Invoice #1234).
Inline alerts on the invoice detail page (Payment Required for Open, Grace Period for Draft).

Tips & things to watch for

A Draft invoice can move to Due automatically when the grace period ends. Watch for it during the grace period to request adjustments.
A Due invoice tips into Overdue if we can't charge by the due date — typically because the card on file failed or expired.
A Paid invoice is final — no actions are possible from your side.