Review the new-patient bookings you're being billed for

The Billing → Bookings page lists every new-patient booking made through Fixed Price Dental, with an Outcome badge that tells you whether each one will be charged. Use it to mark FTAs / DNAs, flag patients who aren't actually new, and spot any other charges you want to dispute before the invoice is finalised.

Opening the page

1. Go to Billing → Bookings.
2. The table shows every billable new-patient booking across all practices on this billing account.

What's in each column

• Practice — which of your linked practices the booking belongs to.
• Patient — the patient's full name.
• Date — the appointment date and time.
• Invoice — the invoice number this booking is rolled up into, or DRAFT if it's not yet finalised. Bookings for the current period that don't have an invoice yet show —.
• Outcome — see What each outcome means.
• Adjustment — a Request button you click to mark a booking as FTA / DNA, mark a patient as not-a-new-patient, or otherwise dispute the charge. After you submit, this column shows the request's status. See Mark a patient as FTA, DNA or not a new patient (and other reasons to dispute a charge).

Filtering

• The toolbar lets you filter by invoice to focus on a specific period.
• You can also filter by date to look at a specific window.

Tips & things to watch for

• This page only shows new-patient bookings — the ones that could be billable. Existing-patient bookings, even if made through the marketplace, don't appear here.
• Use this page during the 7-day grace period to mark FTAs / DNAs, flag patients who aren't actually new, and request any other adjustments before the invoice is finalised.
• Cancelled bookings stay visible with a Cancelled outcome, so you can see they exist but aren't being charged.

Related articles

• What each outcome means
• Mark a patient as FTA, DNA or not a new patient (and other reasons to dispute a charge)
• Check the status of your request
• Your billing cycle and the 7-day grace period