"Your practice is currently under review" banner

If you see an amber banner at the top of the portal saying:

Your practice is currently under review. You can continue setting up your account while we review. We'll notify you once it has been approved.

…you've finished sign-up and we're checking your practice details before making your listing public. There's nothing you need to do to push the review forward — just keep configuring.

What you can do while you wait

Most of the portal works during the review period:

• Connect your practice management system (if you use one)
• Add practitioners and their photos / profiles
• Create your appointment types
• Fill in the public listing — opening hours, address, About, photos, services
• Invite your team
• Add notification recipients

What's not active during review:

• Your listing is not yet searchable on fixeddental.com.au
• Patients can't book you
• No charges are made

After approval

• The amber banner disappears.
• Your listing becomes searchable.
• Patients can book you.
• Billing starts on the first new patient who attends.

If your application is rejected, the amber banner is replaced with a red one. See "Your practice application has been rejected" banner.

Related articles

• What happens after you sign up
• "Your practice application has been rejected" banner