The sidebar adapts to your role and to the way the practice is set up. If a menu item is missing for you, it's almost always one of two reasons: your role doesn't have access to it, or the feature doesn't apply to this practice.
Reason 1 — your role
Some areas of the portal are admin-only. Standard users will not see:
- Setup → Users
- Setup → Integration
If you need access to one of these, ask an admin at your practice to either change your role or take the action for you.
Reason 2 — your practice is connected to a practice management system
The Availability menu item is only relevant for practices that aren't connected to a practice management system. When a practice is connected (for example to Praktika or Core Practice), availability is read directly from the PMS, so the in-portal availability calendar is hidden.
If you used to see Availability and now don't, an admin at your practice has likely connected a PMS. See What changes when you're connected to a PMS for the full list of differences.
Reason 3 — you switched practices
Your role can be different at each practice. You might be an admin at one and a standard user at another. After switching practices, the sidebar updates to match your role at the new practice.
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